Sony had quite recently released a major update for their PlayStation 4. But the rollout didn’t happen as expected, at least for a few users. Some of the users reported that they were facing a strange E-801809A8 error and were not able to install the new update. Sony has now acknowledged the issue and has confirmed to be working on it. As per the company, the fix to the error should be out within a week.

Soon after the PlayStation firmware 5.0 was released last week, a number of users reported the issue online. The cause of the error E-801809A8 was reported to be the faulty Blu-ray drive of the console. Being a compulsory update, the users were not able to use the console as the update couldn’t be installed because of the error.

PlayStation forum has always been a great place to discuss everything related to the console and that’s where the news of the fix comes from. A user jt_man5 on the forum reportedly had a conversation with the customer support of Sony. He was confirmed by the support agent that the fix to PS4 error E-801809A8 will be released within a week.

Below is an extract from their conversation:

Herbert (10/10/2017, 6:08:44 PM): Thank you so much, let me explain you what’s going on. We’re currently experience a glitch with this error code, our engineers are working on getting fixed as fast as possible, we’re going to launch a patch to fix this issue, you will receive a notification on your console once this happen.

Me (10/10/2017, 6:09:05 PM): Estimated time? Like before Friday

Herbert (10/10/2017, 6:10:59 PM): We expect this patch be released in less than one week, I apologize for the inconvenience and thank you so much for the information. I understand that this must be very frustrating for you (I’m also having this issue)

While this seems legit and we want to believe the information, it would be better to wait till said time. Sony would obviously be working on the issue and the fix for the error E-801809A8 should be here soon.


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