Oculus Rift hasn’t exactly met with the smoothest of launches. While it got very favourable reviews in the tech sphere, actual shipments of the hardware have been met with logistical problems and shipping issues. Customers are frustrated. Oculus, however, is aware of the situation and is working to remedy it.

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According to an e-mail sent to those who have pre-ordered the Oculus Rift, Oculus has gone up against an unexpected component shortage, and this has impacted early customers. While ship windows remain nebulous, Oculus estimates that more accurate order statuses should be revealed by April 12th. Oculus will also be covering shipping and handling costs for all rifts placed through April 2nd.

Oculus founder Palmer Luckey also took to Reddit to talk about the shortages, which proves that the shipping issues are being taken quite seriously over at Oculus.

Not really. Don’t shunt blame to other people, this is my call. I am not going to wax poetic about this, since I have done so in the past, but bottom-line: I won’t give in-depth updates on any situation without knowing it is solid, true, and finalized. Until I can do so, the best I can do is remind people that I will get them information as quickly as I can.

Do you think you’re going to get your Oculus Rift preorder on time? Let us know in the comments below.


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