Lava International has announced a special consumer offer for its Indian customers. The company is offering customers – who purchase a Lava mobile phone between September 15, 2016 and November 15, 2016 – a free one-time mobile screen replacement. The new offer applies to both feature phones and smartphones by the company.
The Screen Replacement Offer comes ahead of the festive season in the country. The Chief Operating Office of Lava International Limited, Navin Chawla said in a statement:
As our consumers look forward to the upcoming festive season, it’s an exciting time for us as well, to be a part of their celebrations. This offer, we are sure, will add value to their festivities and help them get more out of their purchase. We recognize that people spend considerable amount of money to buy mobile phones, and are always concerned about high screen replacement costs in case of accidental damage. This offer will give our consumers some peace of mind and will enable them to fully utilize their devices’ potential. This is another way to let our consumers know that they can rely on us and that LAVA, as a reliable brand, will never let them down.
However, the new offer is only applicable in case of any mobile screen breakage within 365 days from the date of purchase (6 months for Bond series). Also, only for purchases made during the offer period. Additionally, you will have to pay labor charges of Rs.250 for smartphones and Rs.150 for feature phones, to get your mobile screen replaced under this offer.
In case your display screen breaks, you will need to visit any Lava authorized service center in person to avail this offer. The company claims that it has over 1,25,000 retailers and 950 service centers across the country, including remotest parts of the country such as in Leh region as well in Andaman & Nicobar Island. Also, you will have to carry an original proof of purchase, identity proof, and a valid contact number to the service center.